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Sales Operation

Intern

ShopUp HQ

Full-time

Role overview

ShopUp is a leading technology-driven platform designed to empower small businesses. We provide end-to-end services, helping retailers grow their businesses through technology, logistics, and financial services. Join us as an intern and be a part of a team that is shaping the future of business operations for small enterprises!

Job description

  • Manage customer inquiries through various channels such as email, phone, and chat, ensuring timely and high-quality responses.
  • Collaborate with the Business Operations team to streamline processes and support smooth day-to-day operations at ShopUp.
  • Maintain accurate records, generate reports, and assist in analyzing operational data to support decision-making.
  • Identify areas for improvement within customer service and operational workflows, and provide actionable recommendations.
  • Assist with administrative tasks including scheduling, documentation, filing, and other support activities for the team.

    • Qualification and experience

  • Must be a graduate from a reputed university.
  • Strong communication skills in both Bangla and English (written and verbal).
  • Ability to manage multiple tasks efficiently and prioritize effectively.
  • Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.

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    Additional information

  • Hands-on Experience: Work in a fast-paced startup environment and gain valuable, real-world experience.
  • Mentorship: Collaborate closely with professionals in customer service and business operations for guided learning and development.
  • Certificate of Completion: Receive an official certificate upon successful completion of the internship.
  • Potential Full-Time Opportunity: Exceptional performance during the internship may lead to a full-time role.

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    We look forward to seeing how you can contribute to our team! 🚀

    Application deadline

    May 21, 2025

    Apply now