Strategy/Planning

Operations Analyst

ShopUp HQ

Full-time

Role overview

We are looking for a performance-driven Operations analyst with a standard grasp in B2B Commerce and logistics business model and previous experience in identifying key KPI for a business.

Job description

Analyze end-to-end operational data to identify bottlenecks and improvement areas.
Identify key operational KPIs, develop dashboards, monitor, and follow up with stakeholders.
Collaborate with business teams, finance and tech/product teams to align ops processes with business goals with the help of operational metrices.
Identify and track the financial impact of operational inefficiencies.
Collaborate with Product & Business teams to define and improve standard operating procedures.
Prepare and share operational performance dashboards for broader stakeholders.
Support project management efforts related to operational enhancements.

Qualification and experience

Educational Qualification:

Bachelor’s degree in Engineering, Data Science, or a related field.

Professional Experience:

3-5 years of relevant experience.

Additional information

Skills Required

Strong data analysis capabilities regarding trend identification and finding RCA.
Professional experience with SQL(MS SQL, PostgreSQL, MongoDB) for advanced data structure, Query and Manipulation.
Advanced spreadsheet experience with real-life project in a professional setup.
Experience with BI tools like PowerBI, Tableau or Looker Studio.
Standard Scripting knowledge with Python/R/GO is a plus.
Experience with Project management tools and concepts.
Standard knowledge about the ERP/CRM tools' procedural flow.
Professional experience in creating & circulating operational dashboards to broader stakeholders.
Cross-functional collaboration & communication skill is a must.

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Application deadline

May 15, 2025

Apply now